Documentation | GINERNET Manager

Welcome to the Manager: how to sign in, where your services are and how they are paid Your account is already created: to sign in for the first time, request your password. What the Manager is, how the prepaid balance works and where each service lives: hosting, domains and VPS.
Your hosting in the Manager: balance, hourly billing and cPanel access How your cPanel hosting or Multidomain Hosting is charged in the Manager, how to sign in to cPanel and WHM, and what happens if your balance runs out.
Your domains in the Manager: renewal, reminders, expiry and transfer How your domains are renewed from your Manager balance, which reminders you get, what happens if they expire, how to restore them and how to move them to another provider with their EPP code.
Your Legacy VPS and the Cloud VDC: differences and how to convert For customers with VPS ordered before the panel change: where they are (Legacy), what the Cloud VDC is, how they differ and how to convert a VPS to Cloud.
Service suspension and deletion for insufficient balance What happens when your balance runs out: early warnings, suspension timelines, how to reactivate your services and when they are permanently deleted.
Account verification Why we ask you to verify your account, what it involves (a quick selfie or an SMS code, your choice; no document), what you gain from it and how we protect your privacy.
Deploy VPS with artificial intelligence: the GINERNET MCP server Connect Claude, Cursor or your favourite AI agent to the GINERNET MCP server and create, deploy and manage VPS servers in plain natural language. What MCP is, how to enable it step by step and real prompt examples.
Granting access to your account: webmasters and collaborators Invite your webmaster or collaborators by email, with access to the whole account or only to specific servers, without ever sharing your password.
Integrate your software with the Manager API How to authenticate against the Manager API with API tokens (recommended) or a session, how it is organised, where the interactive reference lives, and a sample PHP script that lists your VPS.
Transferring a service to a new owner Steps and paperwork required to transfer a GINERNET service to a new owner: consent letter, ID copy and submission to the billing department.
Direct debit SEPA direct debit is no longer available at GINERNET. Learn about the recommended alternative and how this payment method worked for customers who still have it enabled.
Guide to choosing the ideal server for your project How to pick the right server based on CPU and RAM: processor frequency and generation, real resource usage on Linux hosting/VPS and capacity planning on Windows VPS.
Inviting a new user to your client area How to give employees or collaborators access to your GINERNET account with custom permissions, without sharing your password.
Payment methods and cancellation Payment methods available at GINERNET (card, PayPal, crypto and Bizum) with their discounts and fees, plus how to properly cancel a service or let a domain expire.
Abuse Policy How GINERNET handles abuse reports: cases we act on immediately, law-enforcement requests, collaboration with Netcraft and our neutrality policy.