**WHM (WebHost Manager)** is the administration panel used to create and manage multiple independent cPanel accounts from one login. With WHM hosting, each domain gets its own account and resources, while you administer every website without sharing credentials. This guide covers the first steps.

Before you start, keep the two panels clear:

- **WHM** is the **administrator** panel: from it you add domains (cPanel accounts), assign resources and manage every account.
- **cPanel** is the **end-client** panel: from it each website is managed individually (files, email, databases...).

:::info
This guide applies to the GINERNET plans that include WHM: **Reseller Hosting** and **Elastic Hosting**.
:::

## Access URLs

When you signed up you received an email with your WHM access details. The URLs are:

| Service | Access URL |
| --- | --- |
| WHM | `https://yourdomain.com/whm` |
| cPanel | `https://yourdomain.com/cpanel` |
| Webmail | `https://yourdomain.com/webmail` |

:::tip
Lost the welcome email? You can check your username and change the password at any time from the client area.
:::

:::danger
If an external webmaster or administrator manages one of your websites, **do not give them WHM access**: they would control all your accounts. Give them only the cPanel access of the domain they will work on (we explain how below).
:::

## Creating a cPanel account (adding a domain)

Hosting a new domain means creating a cPanel account for it:

1. Log in to WHM and click **Create a New Account**. You can find any option instantly with the search box in the top-left corner, below the logo.

![Create a New Account in WHM](/api/help/media/05ca166e-3188-4fe5-a8c9-f8e8950d1dbb)

2. Fill in the form fields:

| Field | What it is |
| --- | --- |
| **Domain** | The domain of your new website |
| **Username** | The cPanel and FTP login for this domain |
| **Password** | The cPanel and FTP password for this domain |
| **E-mail** | The address where you will receive alerts if something goes wrong with this account |
| **Package** | The resource package (space, limits) assigned to this account |

![cPanel account creation form](/api/help/media/8d140251-468b-4544-a8ae-caece920acda)

:::tip
If a webmaster is going to build the website, hand them only the **Username** and **Password** of this cPanel account: they will be able to work on that domain without touching the rest.
:::

## Changing the resources of an account

If a domain needs more space or different limits, change its assigned package from **WHM » Upgrade/Downgrade an Account**: select the account and assign the new package.

![Upgrade/Downgrade an Account in WHM](/api/help/media/7504bee4-7272-4b69-8e66-ee79db2ae3e9)

## Accessing the cPanel of a domain

**WHM » List Accounts** shows all your accounts. Each domain includes a button ![cPanel login button](/api/help/media/9c174968-dbe5-4737-a760-cf7530a9345c) that opens its cPanel directly, **no password required**.

![List Accounts in WHM](/api/help/media/9032c79f-dcee-4388-b1e9-6c50dc21fbc9)

First time using cPanel? We walk you through it step by step in the [Getting started with cPanel](../hosting/tutorial-cpanel-primeros-pasos) guide.

## cPanel password and FTP access

The FTP account of each domain uses the **same username and password as its cPanel**.

If you do not remember an account's password, go to **WHM » List Accounts**, find the domain and expand its options with the **+** button: one of them lets you **change the password**. The username is also shown in that same list.

## Need help?

If you get stuck at any step, contact our technical support by opening a ticket from the client area.

If you do not have WHM yet and need to manage several websites or clients, see [GINERNET Multi-Domain Hosting](https://ginernet.com/en/multi-domain-hosting/). It includes WHM, isolated cPanel accounts and server administration from €9.95/month.